FAQ
ABOUT PKN
What is PKN?
PKN is pecanmilk made with American pecans. You'll find THIS PKN in the dairy aisle, and you can pair it with your coffee or cereal, add it in a smoothie, or drink it straight as an afternoon treat. We've crafted PKN to be more than imitation milk. PKN tastes like pecans, with the buttery, nutty taste that brings back memories of pecan pie or pecan ice cream and pralines.
Pecans are America's only commercial native tree nut, and the flavor of pecans is something you know when you taste it. We have captured the taste without added sugar or vegetable oils. With only 130 calories and 2 grams of carbs in 8 ounces of Original and 130 calories and 4 grams of carbs in PKN Chocolate, PKN serves up immune-boosting micronutrients and Omega-3 fats grown from American soil and decades of sunshine.
Here's what's inside.
Where can I buy PKN?
PKN is available for purchase on Amazon, as well as on this site. Sign up forupdates, and we'll alert you as PKN appears instores near you. Follow ourInstagramfor updates.
Does PKN need to be refrigerated before opening?
No. It can be stored at room temperature in your cupboard for 12 months.
How long after opening should the products be consumed?
Once opened, your bottle of PKN should be refrigerated and consumed within 7-10 days.
I own a small business, and I’d like to stock PKN. What do I do?
Send us an email at sales@thispkn.com.
Why are pecans better for the environment?
Water scarcity is driven by unsustainable removals of water, so the sustainability of various tree-nuts depends on where the nuts are grown. Almonds are native to the Himalayas, and Pitachsios are native to Iran, walnuts to England. In their native habitats, these nuts don't require imported water, pollinators, etc. When these nuts are grown in California, they need extensive amounts of water beyond the amounts that fall as natural rainfall.
Water is imported from aquifers from the entire West, from hundreds of miles away, and we have overused those resources to the point where they are no longer replenished by rainfall.Pecans are native to the Midwest of the US, surviving with whatever rain falls.
Because they are native, they don't die off during droughts or extreme heat, they just produce fewer nuts. Pecans are an anchor for the native ecosystem, preserving soil and replenishment of aquifers during extreme rain events.
Still have questions?
Contact us at hello@pknpecanmilk.com for more information!
PKN LIFESTYLE
What are the most common ways people use PKN?
Non-dairy doesn't need to be not-delicious. PKN pecanmilk brings a new taste to morning routines on cereal or granola instead of milk. In smoothies, THIS PKN adds natural sweetness along with plant-based Omega-3s. People love THIS PKN as a velvety, nutty complement to morning coffee. Try oatmeal made with PKN. Enjoy PKN cold and fresh as an afternoon snack or heated and frothed as a bedtime cozy.
Will PKN steam and froth well?
We worked with leading food scientists and food innovators to develop a pecanmilk recipe with lattes and cappuccinos in mind. PKNJoy (Barista) foams into velvety, nutty perfection with a luscious mouthfeel and none of the grittiness of some tree-nut beverages.
Can I use PKN to bake?
Our pecanmilks are great for cooking and baking. The best part is that you can use the same amount of PKN in cooking and baking recipes as dairy milk or almondmilk. It replaces dairy milk or half-and-half in everything from banana bread to brownies, cake, and French toast.
Is PKN gluten-free? Non-GMO? Kosher? Non-dairy?
PKN is certified gluten-free, non-GMO, and kosher. Both Original and Chocolate PKN have no refined sugar. It is non-dairy, lactose-, soy-, and carrageenan-free.
Is PKN organic?
No, but we are non-GMO certified. We are working with American pecan farmers to shift toward sustainable organic practices.
Is PKN keto-friendly?
Yes, PKN Original has only 2 grams of carbs per 8-ounce serving, and PKN Chocolate has only 4 grams. So both are perfect for keto diets.
What makes PKN healthier than some other plant-based milks?
Our nutty, sweet taste comes from the pecans, so we don't need to add sugar like other plant-based almond, soy, and oatmilks do. Even better, our pecans provide a native plant source of immune-boosting Omega-3 fatty acids and minerals instead of the rapeseed/canola oils others use.
Shipping
What is your shipping policy?
We ship to street addresses within the continental United States. With extended delivery times, we also ship to Alaska, Hawaii, Guam, and Puerto Rico. Unfortunately, we cannot ship to PO, APO, FPO boxes. We partner with Amazon Fulfillment in order to process your shipment as quickly and accurately as possible. Processing generally takes a day; once your order has shipped from the warehouse, please allow 3-6 business days for PKN to arrive at your door.
How much is shipping?
For a limited time, we are offering discounted standard shipping of $1.99 for orders of 1 or 2 bottles and $3.99 for all larger orders. Our standard fee for shipping is $7.00 per order.
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How can I track my order?
After you've made a purchase, we'll keep you in the loop. First, an 'Order Confirmation' email will be sent after you've completed the order to let you know that our system has accepted your order. Then, as soon as your order is on its way, you will receive a 'Shipping Confirmation' email with all the necessary tracking information along with an estimated delivery date. After that, we will notify you if your order is delayed for any reason, and we'll also let you know when your order has been delivered! You can log in and check the status of your order on our website, via your customer account at any time. If you don't receive a confirmation email within a day or the shipping confirmation within a week, please contact us so that we can look into the issue for you.
ORDERS + RETURNS
Who can I contact with a question about my order?
You can always get in touch with us at hello@pknpecanmilk.com.
Do you accept returns or exchanges?
If your order was damaged in transit or if you've received the wrong order, please email our team at hello@pknpecanmilk.com.
I need to change my order or delivery address; who can I contact?
We will do our best to accommodate changes if the order has not been processed. Please email us at hello@pknpecanmilk.com with your order number and details of what you need us to correct.
SUBSCRIBE AND SAVE
How can I make changes to my subscription?
If you need to change your subscription, simply create your account here and log in Once you have logged in, click on this link to make any changes to your subscription. If you are using a different email for your login, than you subscribed under, your subscrption will not show up. Please contact us if you have trouble with this, and we will be more than willing to help.
How can I cancel my subscription?
You can cancel your subscription by heading to your account page, logging in, and canceling. (If you have not created your account by setting your password yet, do that first in the link above.) We request that you cancel a subscription at least two days ahead of the ship date so that our warehouse team has time to process the cancelation.
Can I ship to a different address?
Happy to help. Go to your account page and change the shipping address under "Addresses" before your ship date. We'll send you an email three days before your order processes so you will have time to make changes if necessary.
Can I skip an order and choose my delivery date?
Absolutely. If you need to skip an order or change a delivery date, log in to your account on the account page and edit your ship date at least two days before your next shipment.
Who can I contact with a question about my subscription?
Please reach out to hello@pknpecanmilk.com.
CAREERS
Where can I view open roles at THIS PKN?
We're hiring! Write to us at hello@pknpecanmilk.com.
Where can I send my resume?
Please send resumes to careers@pknpecanmilk.com.